Disclaimer
Last updated: November 9, 2026
What Neona Tech guarantees, what it does not, and this site's relationship with Facebook, Instagram, Google and TikTok.
This disclaimer complements the terms and conditions and the privacy policy of neona.tech. It applies to the site, the blog, the free tools, Neona Tech's social-media pages and its ads. The Spanish version at neona.tech/descargo is the legally binding one; this is a courtesy translation. Terms and conditions · Privacy policy
1. Third-party platforms: Meta, Google and TikTok
This website is not part of the Facebook or Instagram websites or of Meta Platforms, Inc., and is not sponsored, administered or endorsed by Meta in any way. FACEBOOK and INSTAGRAM are registered trademarks of Meta Platforms, Inc.
This website is not part of Google or YouTube, and is not sponsored, administered or endorsed by Google LLC. GOOGLE, YOUTUBE and GOOGLE ADS are registered trademarks of Google LLC.
This website is not part of TikTok, and is not sponsored, administered or endorsed by TikTok Pte. Ltd. or ByteDance Ltd. TIKTOK is a registered trademark of its owners.
When you reach this site from an ad or a post on those platforms, the platform only displays the ad: it does not review, approve or guarantee Neona Tech's services. Any question, complaint or claim about what we offer goes to Neona Tech, not to the platform.
2. Results
Neona Tech does not guarantee specific results in sales, savings, revenue, timelines or rankings. The outcome of a software, automation, data, cloud or artificial-intelligence project depends on each company's operation, data, team and decisions.
Examples, cases and figures we publish on the site, the blog or in ads are illustrative and describe specific situations; they are not a promise that another company will obtain the same.
What Neona Tech does commit to deliver in each project (scope, deliverables, timelines, warranties) is written in that project's proposal and contract.
3. ISO standards
Neona Tech is in the process of ISO 9001, ISO/IEC 27001 and ISO/IEC 42001 certification. Until that process concludes, Neona Tech is not certified and does not claim to be on any channel.
Working with Neona Tech does not guarantee that a company will obtain an ISO certification: it is issued by an accredited body after auditing the company concerned.
4. Artificial intelligence and AI SEO
The answers of the “Talk to Neona” assistant and the prompt improver are generated by an artificial-intelligence model. They may contain errors, omissions or outdated information; they are not advice or a contractual commitment. Review them before using them.
Appearing in answers from ChatGPT, Perplexity, Gemini, Google AI Overviews or other AI engines, and in which position, depends on third-party algorithms that change without notice. Neona Tech applies technical SEO and AI SEO (GEO/AEO) best practices but does not guarantee positions, mentions or traffic volumes.
5. Informational content, not advice
The information on the site, the blog, the FAQ and Neona Tech's social networks is general and informational. It is not legal, tax, financial, security or technical advice for a specific case. Before making decisions about your company, consult a professional who knows your situation.
We try to keep the content accurate and up to date, but it may contain errors. If you find one, write to us and we will correct it.
6. Third-party trademarks, tools and links
The trademarks and logos of the technologies we use (OpenAI, Anthropic, Google, Meta, Microsoft, Vercel, n8n, among others) and of the tools in the /beta directory belong to their owners. They are shown only to identify them; their presence does not imply partnership, sponsorship or endorsement.
Links to third-party sites are provided as a reference. Neona Tech does not control and is not responsible for their content, availability, prices or policies.
Questions about this disclaimer: gerencia@neona.tech · +57 605 322 5918.
NEONATECH E-BUSINESS S.A.S. · Tax ID (NIT) 902.118.619-9 · Cra. 52 No. 79-19, Piso 3, Oficina 19, Barranquilla, Atlántico, Colombia · +57 605 322 5918 · gerencia@neona.tech